Last updated: 14 August 2026
Welcome to the Global Laser Surgery website. These Terms & Conditions explain the terms that apply when you access or use our website, contact us through the website, request information about our services, or make arrangements for consultation, diagnosis or treatment.
By using this website, you acknowledge that you have read and understood these Terms & Conditions and agree to use the website responsibly and in accordance with applicable law.
If you do not agree with these terms, please do not use the website.
1. About Global Laser Surgery
Global Laser Surgery provides information about medical services, consultations, diagnostic services, surgical procedures and related healthcare services.
The website is intended to provide patients and visitors with general information about our healthcare services and to make it easier to contact our team.
The availability of a particular treatment or procedure is subject to clinical assessment and the professional judgment of the treating healthcare provider.
Information on this website does not mean that a particular treatment is suitable for every patient.
2. Medical Information on the Website
The information published on this website is provided for general educational and informational purposes.
It is not intended to replace a medical consultation, physical examination, diagnosis or individualized medical advice.
Medical information can change over time, and individual treatment decisions depend on each patient’s circumstances.
Before making a decision about treatment, patients should discuss their condition and available options with an appropriately qualified healthcare professional.
Our Medical Disclaimer forms part of these Terms & Conditions.
3. No Emergency Medical Service
The website is not an emergency medical service.
Online forms, email, telephone enquiries, social media communication and other website-based communication should not be used to obtain emergency medical assistance.
If you believe that you are experiencing a medical emergency, seek immediate medical attention from the appropriate emergency medical service or healthcare facility in your location.
4. Website Content
We make reasonable efforts to provide useful and accurate information on the website.
However, we do not represent that every page or piece of information will always be complete, current or free from errors.
Information may be changed, updated or removed without prior notice.
The appearance of a treatment, procedure, technology, medical condition or service on the website does not constitute a recommendation that it is appropriate for you.
5. Consultations and Treatment
A request for information, appointment enquiry or submission of an online form does not automatically constitute acceptance as a patient or confirmation that a particular treatment will be provided.
A healthcare professional must assess the patient’s circumstances before treatment is recommended.
Depending on the circumstances, the healthcare team may recommend further investigations, another treatment approach, referral to another specialist, postponement of treatment or no procedure.
Patient safety and appropriate clinical judgment remain central to treatment decisions.
6. Doctor-Patient Relationship
Using this website or submitting an enquiry does not, by itself, establish a doctor-patient relationship.
A doctor-patient relationship is established through an appropriate clinical consultation and in accordance with applicable professional and legal requirements.
Information exchanged before a consultation should not be treated as a substitute for a complete medical assessment.
7. Patient Responsibilities
Patients are expected to provide information that is reasonably accurate and complete when communicating with our healthcare team.
This may include information about:
- Medical history;
- Current symptoms;
- Previous treatments or procedures;
- Medications;
- Allergies;
- Existing medical conditions;
- Previous investigations; and
- Other information relevant to their care.
Patients should inform the healthcare team if their medical circumstances change.
Providing incomplete or inaccurate information may affect the ability of the healthcare team to make appropriate clinical decisions.
8. Domestic Patients
Patients residing in India may contact Global Laser Surgery directly to enquire about consultations, investigations and treatment.
Domestic patients are responsible for providing accurate information, following medical instructions and attending scheduled appointments.
Treatment fees, hospital charges, investigation costs, medicines and other applicable charges will depend on the services required and the arrangements applicable to the patient’s treatment.
Where an estimate or quotation is provided, it should be understood as an estimate unless expressly stated otherwise.
Actual costs may change if additional investigations, treatment or medical care becomes necessary.
9. International Patients and Medical Tourism
Global Laser Surgery may accept enquiries from patients residing outside India who are considering travelling to India for medical consultation, diagnosis or treatment.
We aim to make the process as straightforward as reasonably possible by providing information about our services and helping patients understand the steps involved in arranging medical care.
International patients may be asked to provide relevant medical records, investigation reports, imaging, prescriptions or other information before travelling.
This information may assist the healthcare team in understanding the patient’s medical history and determining whether an initial consultation or further assessment can be arranged.
Providing medical information before travel does not guarantee that a particular treatment will be recommended or performed.
A final treatment decision may only be made after appropriate clinical assessment.
10. International Travel and Visa Requirements
International patients are responsible for obtaining the appropriate travel documents, passport, visa and other permissions required to enter and remain in India for medical purposes.
Visa and immigration requirements can change and may differ depending on the patient’s nationality and circumstances.
Global Laser Surgery does not provide immigration or legal advice and does not guarantee the approval or issuance of any visa or travel authorization.
Patients should obtain current information directly from the relevant government authorities or an appropriately qualified immigration or legal adviser.
11. Medical Travel Expenses
Unless specifically agreed in writing, international patients are responsible for their own travel and personal expenses.
These may include:
- Airfare;
- Accommodation;
- Local transportation;
- Travel insurance;
- Visa-related costs;
- Food and personal expenses;
- Companion or attendant expenses; and
- Other costs associated with travelling for medical care.
Global Laser Surgery does not guarantee reimbursement of these expenses if a patient is unable to travel, postpones treatment, is found medically unsuitable for a procedure or decides not to proceed.
Our Refund & Cancellation Policy explains how payments made directly to Global Laser Surgery are handled.
12. Medical Tourism Coordination
Where appropriate, our team may assist international patients with coordinating appointments, consultations, investigations or treatment-related arrangements.
Some services may involve independent hospitals, diagnostic centres, accommodation providers, transportation companies, payment providers or other third parties.
Where a service is provided directly by a third party, the terms and conditions of that provider may also apply.
Global Laser Surgery is not responsible for services independently provided by third parties beyond the extent required by applicable law.
13. Treatment Estimates and Costs
Where a treatment estimate or quotation is provided, it is based on the information available at the time.
Medical circumstances can change after consultation or during treatment.
Additional investigations, procedures, medicines, hospital services or other care may therefore result in additional charges.
Where reasonably practicable, patients will be informed about significant additional costs before they are incurred.
Patients should ask our team about any aspect of a quotation or estimate that they do not understand before proceeding.
14. Treatment Risks and Results
All medical and surgical procedures carry potential risks.
The risks, benefits, alternatives and expected recovery associated with a procedure will depend on the individual patient.
Information published on this website is not a promise or guarantee of a particular medical outcome.
Patients will be provided with appropriate information during the consultation and informed-consent process.
15. Consent to Treatment
Before undergoing a procedure, patients may be required to provide appropriate informed consent.
The consent process may include information about:
- The proposed procedure;
- Expected benefits;
- Potential risks and complications;
- Alternatives;
- Possible limitations;
- Recovery;
- Follow-up requirements; and
- Other relevant considerations.
Patients should ask questions and make sure they understand the information provided before consenting to treatment.
16. Post-Treatment Care
Patients should follow the medical and postoperative instructions provided by their healthcare team.
International patients should discuss their travel plans and return journey with the treating healthcare professional, particularly following surgery or other procedures that may require recovery time or follow-up.
Patients should understand that travelling soon after treatment may not always be medically appropriate.
Where continued follow-up is required after returning home, patients may need to arrange appropriate medical care in their home country.
17. Website Enquiries and Communications
Information submitted through the website should be accurate and relevant to the enquiry.
Submitting an enquiry does not guarantee an appointment, treatment or acceptance for a particular procedure.
Our team may contact you using the information you provide to respond to your enquiry or arrange services.
For information about how personal information is collected and handled, please refer to our Privacy Policy.
18. Privacy and Patient Information
We recognize that medical information can be highly personal.
Information submitted through the website will be handled in accordance with our Privacy Policy and applicable legal and professional requirements.
Patients should avoid submitting highly sensitive medical information through an unsecured communication channel unless specifically requested or appropriate.
Our Privacy Policy explains how information submitted through the website may be collected, used, stored and disclosed.
19. Intellectual Property
Unless otherwise stated, the content of this website, including text, photographs, graphics, logos, design elements, videos and other materials, belongs to Global Laser Surgery or is used with appropriate permission.
You may view the website for your personal and non-commercial purposes.
You must not reproduce, copy, modify, distribute, publish, sell or commercially exploit website content without prior written permission, except where permitted by applicable law.
20. Third-Party Websites
The website may contain links to external websites or resources.
These links may be provided for convenience or additional information.
Global Laser Surgery does not necessarily control or endorse third-party websites and is not responsible for their content, availability, security or privacy practices.
Your use of a third-party website is subject to that website’s own terms and policies.
21. Website Availability
We aim to keep the website accessible and functioning properly.
However, we cannot guarantee uninterrupted availability.
The website may occasionally be unavailable because of maintenance, technical problems, security issues, hosting problems or circumstances outside our reasonable control.
22. Prohibited Use
You agree not to use this website:
- For unlawful purposes;
- To submit false or misleading information;
- To interfere with the operation or security of the website;
- To attempt unauthorized access to website systems;
- To upload malicious software or harmful code;
- To misuse contact forms or communication channels; or
- In any manner that could reasonably harm the website, our patients or our organization.
23. Limitation of Website Information
To the extent permitted by applicable law, Global Laser Surgery is not responsible for decisions made solely on the basis of general information published on this website without appropriate professional medical consultation.
This does not exclude or limit any responsibility that cannot legally be excluded or limited.
24. Events Outside Our Reasonable Control
There may be circumstances beyond our reasonable control that affect appointments, treatment schedules, travel arrangements or the availability of services.
These may include serious operational disruptions, natural disasters, public health events, government restrictions, transportation disruptions, infrastructure failures or other unforeseen circumstances.
Where such circumstances occur, we will make reasonable efforts to communicate with affected patients and provide appropriate alternatives where possible.
25. Complaints and Concerns
We take patient concerns seriously.
If you have a concern about your experience, appointment, communication, billing or healthcare service, please contact our team so that the matter can be reviewed appropriately.
Where a concern relates to clinical care, it may be referred to the appropriate healthcare professional or responsible authority for review.
Nothing in these Terms & Conditions prevents a patient from exercising any legal or regulatory rights available to them.
26. Refunds and Cancellations
Payments, cancellations and refund requests are handled in accordance with our Refund & Cancellation Policy, together with any specific financial terms communicated to the patient.
Patients are encouraged to review the Refund & Cancellation Policy before making a payment or confirming treatment arrangements.
27. Changes to These Terms
We may update these Terms & Conditions from time to time to reflect changes in our services, website, legal requirements or operational practices.
The updated version will be published on this website together with the revised date.
Your continued use of the website after an update indicates that you have reviewed the updated terms.
28. Applicable Law
These Terms & Conditions are intended to operate in accordance with the laws applicable to Global Laser Surgery and the healthcare services provided through the practice.
Where mandatory consumer, healthcare, privacy or other legal protections apply to a patient, those protections will continue to apply.
Nothing in these Terms & Conditions is intended to remove or restrict a right that cannot legally be excluded.
29. Contact Us
If you have questions about these Terms & Conditions, our services, appointments, treatment arrangements or international patient services, please contact our team.
Global Laser Surgery
Website: https://globallasersurgery.com/
We are happy to provide general information and help direct your enquiry to the appropriate member of our healthcare team.
Important Notice
These Terms & Conditions are intended as general website and patient-service terms. They should be reviewed by a qualified legal or healthcare compliance professional before publication to ensure that they accurately reflect the ownership structure, healthcare professionals, hospitals, payment arrangements, services and jurisdictions applicable to Global Laser Surgery.
Where a separate written agreement, treatment quotation, consent document or patient-specific financial arrangement applies, that document may contain additional terms relevant to the particular service or treatment.